Did Kave Home scam us? The chair delivered looks nothing like the product advertised.

Has anyone else had this experience with Kave Home?

We ordered what was presented as a premium natural wood chair, with a beautifully finished natural hardwood frame and visible wood grain. What arrived looks like a cheap imitation: dark stained softwood, coarse surface, leather lacking gaps, leather cheap quality and generally none of the quality or craftsmanship shown in the listing photos.

The materials, finish, construction, and overall appearance seem completely different from the product advertised. It feels like a classic bait and switch: advertise a premium designer chair, then deliver a much cheaper version.

At this point, we feel scammed. Has anyone else received furniture from Kave Home that was substantially different materials from the listing?