While in the countryside of France during the festive period, I discovered a new virtual sommelier assistant interface in one of the grocery stores next to my place.
You may select your preferred wine type, its area, its taste, its price as well as the type of dish you want to pair it with in order to get a selection of wines based on your needs.
A solution that allows the company to validate its customers’ interest and enhance its in-store experience. Driven by the data, this interface could also potentially give everyone access to a three stars sommelier while being scalable and cutting costs in terms of store workers training.
Wine is no joke around here!
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#userinterface #customerexperience #instoreexperience #scalable #training #france #experience