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Witness a fascinating look inside Niche Food Group, where culinary professionals are actively requesting transfers from established Italian and French dining concepts to the smoke-filled world of barbecue. It’s a testament to a management philosophy that prioritizes employee evolution over rigid role definitions. James Beard Award-winner Gerard Craft shares the blueprint for scaling a hospitality empire with over a dozen concepts while ensuring loyalty. The key isn’t just opening new doors, but actively designing those doors to fit the changing needs of a team member’s life—whether they require a shift change or a complete career lane change. This exploration dives deep into how fostering a culture where cross-training and empathy are leadership tools creates a sustainable engine for growth, turning potential turnover into internal opportunity.
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