SCRIPT!!
SARAH, a customer looking to make a dinner reservation, dials the number for an upscale restaurant.
ALEX
A pleasant afternoon. We appreciate you calling French wine bar. This is Alex. What can I do to help you today?
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SARAH
Good afternoon, Alex. I would like to make a dinner reservation for a special occasion.
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ALEX
Of course, I’d be delighted to help you. Can you please provide me your name?
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SARAH
It’s Sarah Johnson.
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ALEX
Thank you, Sarah. When would you like to make the reservation for?
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SARAH
I was hoping for this Saturday, if possible.
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ALEX
Let me do a quick check on it. I apologize, but there won’t be any tables available on Saturday. Perhaps on Sunday?
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SARAH
Okay, I suppose we could make an exception; how about Sunday?
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ALEX
Great! Can I inquire how many people will be in your party on Sunday?
SARAH
It will be for two people.
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ALEX
Great! We have two options available: 6:30 p.m. or 8:00 p.m. Which time slot would you prefer?
SARAH
Let’s go with 6:30 p.m., please.
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ALEX
Certainly, Sarah. A reservation for two on Saturday at 6:30 p.m. Is there any specific seating preference you have? We have a lovely patio area or our main dining room.
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SARAH
I think the patio area sounds wonderful.
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ALEX
Noted, Sarah. The patio area it is. Could I please have a contact number in case we need to reach you?
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SARAH
Absolutely. My contact number is 555-6789.
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ALEX
Great! So, your number is 555-6789; is that correct, Sarah?
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SARAH
Yes that is correct.
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ALEX
Thank you, Sarah. Your reservation for two at French wine bar is confirmed, for this Sunday at 6:30 p.m. on the patio. We are looking forward to providing you with a delightful dining experience.
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SARAH
Thank you so much, Alex. I really appreciate your help.
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ALEX
You’re very welcome, Sarah. If you have any specific requests or dietary restrictions, please let us know, and we will do our best to accommodate them.
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SARAH
I will definitely let you know if there are any special requests. Thanks again for your assistance.
ALEX
Once again, the pleasures are all mine. My name is Alex, and this is French wine bar, thank you for calling, and have a great day
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INT. PHONE – DAY (Sarah ends the call), feeling excited about the upcoming dinner date.
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SARAH
This is going to be a perfect evening. I can’t wait!
FADE OUT.