– We have a chat with Tim Davies, Co-founder and COO of Waitrr. Waitrr allows restaurant guests to access menus, place orders and pay instantly – all from their phones. No more waving to get the attention of the waiters. It is a mobile payment and ordering solution that increases the capacity of floor staff, increase table turns and increases average ticket size.
With a team of 10, Waitrr currently processes USD 27million in GMV. Did you know that 1/3 of a restaurant’s expense goes towards manpower? To tackle the manpower issues, restaurants have turned towards tablet ordering and ordering kiosks. But no one wants to input their credit card details on a shared tablet. For the kiosks, they’ve just moved the human cashier to a machine and these kiosks take up valuable floor space.
Benefits of Waitrr to restaurants:
1. Can go live in 48 hours
2. Save on manpower
3. Increase average check size due to automated upselling and cross selling
4. Improve table turns – faster payment + faster ordering
5. Access to data that they have never had access to before (how often are customers coming back, are they a first time customer and so on)
To discover more about this restaurant technology startup, be sure to watch this episode!
01:14 – Origin story of Waitrr (How did the two Tims meet?)
03:33 – Waitrr Pitch Deck run through
06:07 – Tremendous growth in GMV (Doubling year on year)
06:40 – The Future (restaurant bank, diner data and more)
08:26 – The Market Opportunity (on-premise dining segment is 4 to 5 times larger than delivery)
10:03 – Kiosks vs Waitrr – Difference in cost
11:15 – How much is floor space considered when deciding on an ordering solution?
12:25 – Osman’s experience with the Waitrr service
👋🏼 GET YOUR STARTUP FEATURED
If you’d like to be interviewed during the show, do connect with us on LinkedIn.
If you’d like to pitch to us and our network, do connect with us on LinkedIn as well.
🔗 CONNECT WITH TIM DAVIES:
1)
🔗 CONNECT WITH WAITRR:
💻 Website –
🤝 LinkedIn:
🔗 CONNECT WITH US:
1) Osman –
2) Razy –
🙏 LEAVE A COMMENT
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