F&B Service Professional
Master every aspect of food and beverage service and become the ultimate service professional. This Learning Path covers the skills, techniques and knowledge every Food and Beverage professional needs to provide seamless service, and includes a focus on cutlery, crockery and glassware, linen and table décor. After this Learning Path you’ll be able to work as a Food and Beverage service professional at any establishment, anywhere in the world.
Learn about the ten phases of service, the extended menu sequence and service style essentials in Lobster Ink’s Food and Beverage Service Fundamentals course. Gain greater insight into the roles and responsibilities of food and beverage service professionals and how to effectively communicate with your Guests and team members.
This course will enable you to
• Employ the ten phases of service
• Apply the principles of different service styles
• Perform a service professional’s roles and responsibilities
• Utilize the waiter’s toolkit to perform quality service
• Communicate professionally with Guests and team members
First course The Dining Experience:
1.1 The Ten Phases of Service
1.2 Extended Menu Sequence
1.3 Service Styles
1.4 The Five Senses in Guest Areas
1.5 Five Senses – Interactive Analysis
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