Bought a new Swisscave wine fridge. The seal does not close airtight in one top corner. You can see the light coming through the gap when the door is fully closed. At the same time, the seal is also lifting out of the door frame itself.
I let the fridge acclimate to the room temperature for 24 hours before switching it on for the first time. I’ve also tried using a hairdryer (as recommended by Swisscave) to warm up and manipulate the seal to close the gap. It does not solve the problem.
I raised this and Swisscave has told me it is an aesthetic issue and there is no technical problem. Does that sound right?
The fridge cost a few grand so was kind of hoping it would arrive perfect. But more importantly is the wine inside. Are they right and I’m worrying over nothing? Thanks
by themegapudding
1 Comment
Swisscave saying it’s purely cosmetic is not fully honest. A gap that lets light through also lets in warm air, and for a wine fridge that’s a real issue. Temperature fluctuations are the enemy of wine, especially long-term storage.
That said, the actual impact depends on where you live. If your room temperature is stable and not too warm, a small gap might not cause dramatic swings inside. But on a unit that costs several thousand euros, ‘good enough’ is not acceptable.
My advice: put a thermometer inside for a week and track the temperature variations. If it stays stable within 1-2 degrees, you’re probably fine in practice. If it fluctuates more than that, push back hard, this is not a cosmetic defect, it’s a functional one.
Don’t let them close the case on this. Document everything in writing